Privacy policy

PRIVACY POLICY

Last updated: September 4, 2024

This Privacy Policy describes how Aarnaaz 360 Degree Gifting Solutions (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.aarnaazgiftingsolutions.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.


CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our practices, operational requirements, or legal obligations. Updates will be posted on the Site with the updated "Last updated" date.


HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION

To provide our Services, we collect personal information from a variety of sources. The information we collect depends on how you interact with our Site and Services.


WHAT PERSONAL INFORMATION WE COLLECT

  1. Information We Collect Directly from You:
    • Contact Details: Name, address, phone number, and email.
    • Order Information: Billing address, shipping address, payment confirmation, and order history.
    • Account Information: Username, password, and security questions for account security.
    • Customer Support Information: Any details you share during communications with us.
  2. Information We Collect about Your Usage:
    • Device and browser information.
    • IP address and network connection details.
    • Interaction data with the Site, collected using cookies and similar technologies.
  3. Information We Obtain from Third Parties:
    • Payment processors for transactions.
    • Platforms like Shopify for e-commerce services.
    • Marketing and analytics services to tailor your experience.


HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information for the following purposes:

  1. To Provide Services: Process payments, fulfill orders, arrange shipping, and handle returns or exchanges.
  2. Marketing and Advertising: Send promotional content and tailored advertisements.
  3. Security and Fraud Prevention: Detect, investigate, and act against fraudulent activities.
  4. Service Improvements: Enhance customer support and user experience.


COOKIES

We use cookies to:

  • Enhance website functionality.
  • Analyze user interaction with the Site.
  • Tailor advertisements on the Site and elsewhere.

For more details, visit Shopify’s cookie policy: Shopify Cookie Policy.

You can manage cookies through your browser settings. Please note that blocking cookies may impact the functionality of the Services.


HOW WE DISCLOSE PERSONAL INFORMATION

We may share your personal information:

  1. With Vendors and Service Providers: Payment processors, shipping partners, and data analytics providers.
  2. With Marketing Partners: For promotional purposes.
  3. With Affiliates: To manage business operations.
  4. To Comply with Legal Obligations: Including responding to subpoenas or legal requests.


THIRD-PARTY WEBSITES AND LINKS

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies for more information.


CHILDREN'S DATA

Our Services are not intended for children. If you believe we have collected personal information from a child, please contact us to request its deletion.


SECURITY AND RETENTION OF YOUR INFORMATION

We use industry-standard measures to protect your information, but no system is completely secure. We retain your personal information as long as necessary to provide services, comply with legal obligations, and resolve disputes.


YOUR RIGHTS

Depending on your location, you may have the right to:

  • Access your personal information.
  • Request corrections to inaccuracies.
  • Request deletion of your data.
  • Restrict or withdraw consent for data processing.
  • Manage communication preferences (e.g., opt-out of promotional emails).

To exercise your rights, contact us using the details below. We may verify your identity before fulfilling your request.


COMPLAINTS

If you have concerns about how we handle your personal information, please contact us. If unresolved, you may lodge a complaint with your local data protection authority.


INTERNATIONAL USERS

If you access our Services from outside India, your data may be transferred to and processed in countries with different data protection laws. We rely on recognized transfer mechanisms, such as Standard Contractual Clauses, for such transfers.


CONTACT US

If you have any questions or would like to exercise your privacy rights, please contact us:

  • Website: www.aarnaazgiftingsolutions.com
  • Email: aarnaaz.store@gmail.com
  • Phone: +91 89824 22486
  • Address: Lakshmi Road, Narayan Pet, Pune, MH, 411030, India